Terms of Service

If you have questions regarding your rights and responsibilities under this Agreement, we recommend consulting a legal professional in your jurisdiction. Before registering, it is your duty to understand the applicable laws in your area. Reel Pioneers UK Video Games disclaims any liability for compliance-related matters.


Purpose of These Terms and Conditions

These General Terms and Conditions define the legal relationship between Reel Pioneers UK Video Games and its players.

Definitions and Interpretation

"Agreement" refers to these General Terms and Conditions, the Privacy Policy, the Cancellation Policy, the Terms and Conditions of advertising, and the House Rules.

"Devices" include various application devices such as PCs, laptops, smartphones, tablets, and personal digital assistants.

Acceptance of the Terms and Conditions

By registering an account with Reel Pioneers UK Games, you confirm that you have read, understood, and accepted these Terms and Conditions, which may be updated periodically. These Terms include:

  • Privacy Policy
  • General bonus conditions
  • Withdrawal policy

This Agreement governs your use of the Services and takes effect once you check the "Accept" box during registration. By doing so, you acknowledge your acceptance and confirm that you meet the legal gaming age requirement in your jurisdiction.

Modifications to the Terms and Conditions

Reel Pioneers UK Video Games reserves the right to modify promotional terms, either partially or fully. In cases of significant changes, players will be notified in advance, and access to our Services will require agreement to the updated Terms and Conditions.

Continued access, participation, or use of our Services on the website or any device after notification will be considered acceptance of the revised Terms and Conditions and Privacy Policy.

These Terms and Conditions constitute the full agreement between you and us and cannot be modified except as outlined above. This excludes any informal amendments made via chat, SMS, email, or verbal communication by customer support or other representatives.

Player Personal Information

Reel Pioneers UK Games may collect personal details, including but not limited to first name, last name, birth date, address, email, phone number, and language preference.

Players are responsible for ensuring their information is accurate and current.

Usernames must not contain offensive, threatening, racist, defamatory, or intellectual property-infringing content. If deemed inappropriate by Reel Pioneers UK Games, players will be asked to change their username. Failure to comply may result in account cancellation.

Age Verification and Identification

Users under 18 are prohibited from accessing the Website and Services.

Only individuals who have reached the legal gaming age in their jurisdiction may use the Website and Services.

Reel Pioneers UK Video Games reserves the right to request proof of age and identification to prevent underage access. During registration, users must provide a valid ID, address, email, and contact number.

By creating an account, you authorize us to verify your identity and age.

We conduct routine checks to confirm players meet legal age requirements. If verification is not successfully completed within 72 hours of a player's first deposit, the account may be temporarily restricted until confirmation is obtained.

Our Rights and Responsibilities

We use personal data to facilitate service access and improve the user experience. Additionally, we may notify users about updates, new features, and promotions. Players have the right to opt out of marketing communications.

Reel Pioneers UK will not sell or distribute users' email addresses or personal data to third parties.

Reel Pioneers UK reserves the right, at its sole discretion, to temporarily or permanently modify, suspend, or terminate services without prior notice or compensation. This includes decisions related to regulatory compliance or obligations under these Terms and Conditions.